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If you have a tracking number starting with a 'R' or 'CP', your free shipping package's departure status can be checked at the Hong Kong Post website using the tracking number displayed in order tracking. Hong Kong Post's track and trace service is available at http://app3.hongkongpost.com/CGI/mt/enquiry.jsp . Customers from the following countries and regions can receive the live arrival status of their orders online, when the packages arrive at their countries and regions. Here are some of the sites for tracking arrival information (visit http://app3.hongkongpost.com/CGI/mt/enquiry.jsp for a complete list):

United State of America: http://www.usps.com/shipping/trackandconfirm.htm

United Kingdoms: http://track.royalmail.com/portal/rm/track?catId=500185&mediaId=22700601&keyname=track_home

Canada: https://obc.canadapost.ca/emo/basicPin.do?language=en

South Korea: http://service.epost.go.kr/iservice/ems/ems_eng.jsp

Singapore: http://www.singpost.com/ra/ra_article_status.asp

Visit http://app3.hongkongpost.com/CGI/mt/enquiry.jsp and use the drop down menu on that page for a complete listing.